Chatrium Niseko Japan
Positioned in vibrant Hirafu Village, Chatrium Niseko Japan is the ideal launchpad for outdoor adventures. Drive 25 minutes to the base of iconic Mount Yotei to reach its summit trail, or head one hour east to Shikotsu-Toya National Park, where you can dive in the crystal-clear waters of a caldera lake and admire one of Japan’s most active volcanos, Mount Tarumae. Back in the village, you’ll find streets packed with boutiques, restaurants and trendy bars.
The hotel is located an approximately two-hour drive from New Chitose Airport (CTS). Airport transfers are not included in your package; please plan accordingly.
Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.
- Kamimura Restaurant
- Green Farm Deli Café Roaster
- The Flat’s Restaurant & Bar
- Temporada Tapas Bar
- Kitchen Niseko
- Rhythm Service Counter
- Boot room and private ski lockers
- Fitness centre
- Laundry services
- Complimentary winter shuttle service
- Souvenir Corner
- Parking
- Wi-Fi
- Check-in: 3pm / Checkout: 10am
Surcharges may apply to select facilities and services
Update 24 April 2025 4.35pm AEST: Room capacities updated
Valid for travel from 1 December 2025 until 30 April 2026 (bookings must be made before 31 December 2025).
Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.
7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.
- Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.
Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.
Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).
Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 45 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.
Please Note:
- Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
- Dining Credit: The included credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies. Credit can be used at Green Farm Deli Café, open daily from 8am to 4pm.
- The welcome breakfast hamper is one-time on arrival.
- Your welcome bottle of red house wine will be provided in-room upon arrival.
- The minibar is fully stocked with non-alcoholic drinks at check-in and not replenished during your stay.
- Shuttle service to the Grand Hirafu Gondola and Dot Base Ski Lift operates from 8am to 7.30pm on a 30-minute schedule during peak hours and 60-minute schedule during off-peak hours. No reservation is required. This service does not include ski passes.
- One Yu Meguri pass provides three tickets that can be used at 15 different onsens in the Niseko Area.
- Housekeeping is only available every four days.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.
Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.
Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.